Thanks for your feedback, if you have other questions or concerns please give us a call. I apologize if you misunderstood me and thought I was dismissive when I mentioned that in the past, the insurance company has gone with” the act of god” thing, but we still need to submit the claim. As for the damage from the blown over tree, I still need to get insurance information from your niece so that I can submit the claim to the insurance company. Due to your inconvenience I refunded the cabin rental fees for those 2 nights after you checked out. Unfortunately, since the cabin was added to the reservation after you checked into the other cabin, we were unable to ensure that the cabin was thoroughly cleaned as we do with all of our reserved sites. This campground is 2 miles from Mount Rushmore National Memorial and adjacent to Horsethief Lake. If the cleanliness of your cabin was not satisfactory, we wish that you would have brought it to our attention as soon as possible and we would have remedied the situation immediately. Located 10 miles south of Hill City, South Dakota, Horsethief Lake Campground is a delightful setting for visitors seeking recreation and relaxation in Black Hills National Forest. As for our cabin rates and cleanliness, we already offer a 25% off discount from our regular season rates and we take pride in the cleanliness of our facility. I wanted to take a minute and address a couple of your concerns. Hi, Thank you for your review, and we are very sorry that your experience here at Horsethief Campground was less than pleasurable. Hilton Tulum Riviera Maya All-Inclusive Resort.Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort.Barcelo Bavaro Palace All Inclusive Resort.Hotels near Hill City Mercantile & Quilt Company.Hotels near Jon Crane Gallery & Custom Framing.Hotels near Warrior's Work & Ben West Gallery.Hotels near The Stables at Palmer Gulch.Hill City Hotels with Laundry Facilities.Horse Thief Campground and RV Resort Rooms.Horse Thief Campground and RV Resort Pool.Horse Thief Campground and RV Resort Features. Hotels near Horse Thief Campground and RV Resort.
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